Frequently Asked Questions
Everything you need to know about enhancing your home with PROARB.
What is the standard shipping timeframe for furniture orders?
Standard shipping typically takes 5-10 business days. For larger furniture pieces, our white-glove delivery service will contact you within 48 hours of your order to schedule a specific delivery window.
Do you offer a warranty on your home products?
Yes, all PROARB products come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal household use.
What is your return policy if I am not satisfied?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that a restocking fee may apply to large furniture returns.
How can I track the status of my delivery?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment in real-time.
Are your materials sustainably sourced?
Sustainability is a core value at PROARB. We prioritize FSC-certified woods and eco-friendly textiles in our manufacturing process to ensure minimal environmental impact.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm.