Returns & Exchanges

At PROARB, we want you to be completely satisfied with your home and hardware purchases. If a product doesn't meet your expectations, we offer a hassle-free 30-day return policy for items in original condition.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to select the items you wish to return and receive a Return Authorization number.

• 2.
  Pack Your Items

  Securely pack the products in their original packaging, ensuring all manuals, hardware, and accessories are included to qualify for a full refund.

• 3.
  Ship to PROARB

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.